Contact

Tell us who is instructing

It is the first thing we establish and the one that prevents most of what goes wrong in this trade. Everything else — dates, access, volume — is easier once that is settled.

Email hello@removals-london.uk — the easiest way to reach us, because you can attach a policy, a purchase order or photographs of both ends.

Hours Monday to Friday, 8am to 6pm. Saturday mornings. Anything sent outside those hours is picked up the next working day.

Coverage Every London borough, out of London across the UK, and abroad by road, sea and air. London by who is paying.

Quotes Begin on the quote form. No rate card appears on this site, because the volume, the access and the arrangement decide the figure.

Not us Legal advice, probate advice, claims handling, valuation or waste disposal. We will name the right kind of professional rather than improvise.

If you are the person being moved

Get in touch even if somebody else made the booking. An agent, an employer or a housing provider may be paying, and you are the one who knows what is in the loft, which piece must not be dismantled, and whether the date actually works.

We will speak to you before the day regardless. Contacting us first simply makes that conversation earlier and more useful.

If you are paying for somebody else

Tell us in what capacity — a landlord, an agent acting for a landlord, an employer, an executor, a provider. It decides who the contract is with and it is not something we can adjust after an invoice is disputed.

And expect us to contact the householder. It is not negotiable and it is in everybody's interest, including yours.

If something went wrong

Write and say so plainly. Your booking contract covers claims and the time limits on them, and we would far rather deal with it directly than leave you reading clauses on your own.